Milano's Ristorante Responds to Social Media Outcry

In a heated response to troubling claims circulating on social media, the popular Nanaimo eatery Milano's Ristorante is declaring war on accusations of mice infestation. Photos posted on Reddit purportedly show rodents in their kitchen and mouse droppings on food, threatening their reputation.

Claims of Staged Evidence?

The restaurant's owner, Romi Malhodra, believes these allegations may be the vindictive act of a disgruntled former employee who staged the photos. "It’s so frustrating! We have invested millions into this business. We take every precaution—what do they have to lose by spreading these lies?” Malhodra stated passionately.

Health Inspections Raise Concerns

Milano's Ristorante has faced scrutiny from health inspectors. Records reveal that since Malhodra took ownership a year ago, the establishment has received a moderate health risk rating. Recent inspections highlighted ongoing rodent activity and inadequate cooling processes, raising alarms about food safety.

A Long-Standing Problem?

Cheryl Martin, the kitchen manager who has been with the restaurant since it opened 27 years ago, acknowledged that rodent issues are common in the area, especially after recent changes to waste management laws. Martin noted that since the implementation of a mandatory waste separation bylaw earlier this year, they've seen an uptick in rodent sightings.

Pest Control Measures in Place

Despite these challenges, Martin assured customers that they maintain rigorous pest control protocols, including weekly trap checks and proper food storage. "Rodents have been an issue due to the food waste, but we are proactive in our measures to combat this," she explained.

No Reports of Food Poisoning

The anonymous designer of the controversy claims that numerous customers have suffered food poisoning from Milano's offerings. However, Martin refuted these claims, emphasizing a loyal customer base that frequently returns without incident. "We pride ourselves on the quality and safety of our food, and we’re constantly working to improve."

A Call for Support

As Milano's Ristorante confronts these allegations, Malhodra and his team are considering legal action against the individual responsible for the accusations. They are focused on maintaining their integrity and reassuring their valued customers that their dining experience remains safe and enjoyable.

Stay Informed!

As this story unfolds, locals are encouraged to stay informed and support community businesses facing unjust criticism. For all the latest updates on Nanaimo and Oceanside, subscribe to our daily news wrap!