In an unexpected twist, Gearbox CEO Randy Pitchford has sparked a fiery debate in the gaming community with his recent comments about Borderlands 4's performance. As criticism mounts over the game's technical issues, Pitchford bluntly advised disgruntled players to simply "get a refund from Steam if you aren't happy with it." This statement has set social media ablaze!

Following the much-anticipated release of Borderlands 4, Pitchford has been vigorously defending the title. He maintains that the game is "pretty damn optimal," despite ongoing backlash regarding its functionality on PC. His insistence that players need to understand the relationship between their hardware and software has left many feeling frustrated.

A Heated Exchange with Fans

The tension escalated when one player fired back, claiming that the game fell short of expectations and took days to adjust for an acceptable gaming experience. Pitchford's response was straightforward: "You can do whatever you want. The game is the game. Please get a refund from Steam if you aren't happy with it." His analogy comparing gaming setups to mismatched vehicle engines only fueled the fire.

Pitchford elaborated on the need for players to utilize tools like DLSS to enhance their gameplay experience, arguing that while the game is designed to run smoothly at 30fps and feel great at 60fps, players have the power to customize their settings. "We encourage you to use those tools to optimize to your taste," he stated.

Borderlands 4 Thrives Despite Criticism

Remarkably, despite these performance grievances, Borderlands 4 is enjoying substantial popularity. The game recently hit a staggering concurrent player count of over 304,000 on Steam alone, trailing only behind the highly-acclaimed Hollow Knight: Silksong. Pitchford even celebrated the engaging gameplay experience, sharing player statistics like items looted and bosses defeated over the weekend.

In a final note, Pitchford expressed gratitude for the dedicated player base, exclaiming, "Holy bananas you guys played a LOT of Borderlands 4 over the weekend! The backend online services all held, which is what we hoped would happen!"