Health

Words to Avoid in Patient Communication: Ensuring High-Quality Virtual Care and Understanding Cancer Outcomes

2024-11-08

Author: Arjun

Abstract

In a recent paper published in Mayo Clinic Proceedings, researchers highlight essential communication strategies for clinicians, emphasizing the importance of creating a "psychologically safe" environment for patients and their families.

The Importance of Language in Patient Interaction

This study, emerging from an October 2024 publication, identifies specific phrases dubbed "never words" that can provoke fear and anxiety in patients. Clinicians are urged to avoid saying phrases such as "There is nothing else we can do," "withdrawing care," and the terms "fight" or "battle." These words can significantly undermine a patient's confidence in their care journey, impacting their overall mental well-being.

Telehealth and Patient Care

In another significant development, a study from the University of Michigan has dispelled the myth that virtual health care leads to low-value care. The research compared primary care practices that heavily utilized telehealth with those that did not, revealing no significant increase in unnecessary services or diagnostic testing in the practices that used telehealth more frequently.

Findings and Implications

Lead author Dr. Terrence Liu reassured stakeholders, stating, "Our findings are reassuring in the context of current telehealth policy decisions, because there has been concern that telehealth might be increasing access to care to a degree that leads to unnecessary visits and wasteful screening or diagnostic testing."

Understanding Cancer Outcomes

Furthermore, understanding the interplay between biological variables and social determinants of health (SDOH) has become crucial in evaluating cancer outcomes. Research indicates that SDOH factors, such as socioeconomic status and access to care, interact with biological factors, ultimately influencing cancer survival rates and treatment efficacy.

Conclusion

By addressing these diverse influences, healthcare providers can improve patient outcomes and tailor interventions to better meet individual needs. As telehealth continues to evolve and grow in popularity, it remains imperative that healthcare professionals prioritize effective communication and comprehensive care strategies. These efforts will ensure that patients feel valued, understood, and confident in their healthcare journey.