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Travelers Face Major Delays Collecting Baggage at Vietnam's Busiest Airport

2024-11-11

Author: Wei

Travelers Face Major Delays Collecting Baggage at Vietnam's Busiest Airport

In a frustrating experience for international travelers, passengers at Tan Son Nhat International Airport in Ho Chi Minh City had to endure baggage claim waits of over 30 minutes last week due to significant overcrowding. Following a 30-minute flight delay from Da Nang, travelers were greeted by long lines at the baggage carousel, with many visibly frustrated and some resorting to shouting amid the chaos.

As multiple flights landed around the same time, the baggage area quickly turned into a scene of disarray, with foreign tourists sprawled on the floor, exhausted from their journeys, desperately checking their phones or searching for luggage carts.

In stark contrast, travelers recounted swifter experiences at other global airports, like Singapore's Changi Airport, where collecting luggage typically takes just a couple of minutes. This disparity highlights ongoing issues at Tan Son Nhat, which has struggled to modernize its facilities despite the soaring number of passengers it accommodates.

The Civil Aviation Authority of Vietnam previously acknowledged the airport's aging infrastructure, indicating that its baggage carousels are ill-equipped to handle the current passenger volume. With numbers projected to continue climbing, calls for significant improvements in the baggage handling process are becoming increasingly urgent.

Will Tan Son Nhat International Airport take necessary steps to enhance the travel experience for millions of passengers, or will this chaos continue? It's a pressing question that travelers around the world are hoping to see addressed soon.