Introduction

In a comical turn of events, our office's latest tech innovation—a remote AI diagnostics tool—has sparked a bizarre confrontation between our Boss and the IT department. This absurd saga unfolds as the Boss stumbles upon a video demonstration on the PFY’s computer screen, showcasing our new diagnostic capabilities.

The Boss's Discovery

“What’s that?” he questions, peering at the screen, confused yet intrigued.

“That’s our new AI remote diagnostics,” I respond enthusiastically.

“What's it doing?” he asks, still trying to wrap his head around the concept.

“It’s maneuvering over to its designated printer,” I explain, highlighting its real-world application. The device, cleverly rigged from an old mobile phone mounted on a Steadicam, is designed to assist with a paper jam for one of our users.

The Cost Concerns

To my surprise, the Boss inquires whether this tech solution could lead to an extravagant expense for the company. “Do we have AI remote diagnostic tools?”

“Yes, and they cost just under 900 pounds a year,” I reassure him. This low cost comes from utilizing our existing service history and a weighted database that recognizes common printer problems, eliminating outdated issues from the 90s and tailoring solutions specifically to our current devices.

Skepticism and Effectiveness

The Boss’s skepticism continues as he asks how effective this system truly is. I explain that once it identifies a problem, it sends clear voice instructions to users, which can significantly reduce troubleshooting time.

Just as we’re deep in discussion, the print job begins. “PLEASE OPEN THE FRONT COVER OF THE PRINTER,” a voice commands through the PFY’s speakers. The tension in the room grows as our user follows the instructions, revealing the comic yet effective interaction with our AI system.

The Decision to Cancel

As the user manages to resolve the jam with the AI’s guidance, the Boss remains unconvinced. “Is that it?” he ponders, seeing only a voice issuing commands that could admittedly be described as basic.

I enthusiastically point out, “It’s not just about the execution! The users love it, and we get to resolve issues without the delays of physically visiting their desks.”

However, the Boss’s disapproval leads to a shocking decision three hours later: he announces the cancellation of the AI remote diagnostics, declaring it a non-existent tool with no worth to our operations. The irony? Moments later, the PFY spills the truth to the team, resulting in a mixture of outrage and laughter as we prepare to downgrade back to our glacial three-day response time.

The Final Twist

In a final humorous twist, while trying to demonstrate the system, the AI directs a user to “PULL THE SAFETY CATCH FROM THE HEAD OF THE FIRE EXTINGUISHER,” leading to unnecessary panic and confusion as people question whether this tech-driven approach truly solves problems or simply heightens the absurdity of our office dynamics.

Conclusion

As the chaos unfolds, it becomes evident that while our Boss may have pulled the plug on AI, the laughs and lessons learned from this adventure will resonate far beyond the confines of our office walls!