In a surprising turn of events that has sparked outrage online, a dissatisfied customer voiced his grievances regarding a soup order that he claimed came with such scant ingredients that they allegedly fit into just one spoon. The incident was shared by Mr. Allan Dong on the popular Complaint Singapore Facebook page, where he described his disappointing experience after ordering a meal from The Soup Spoon via Grab.

Mr. Dong's order included a regular Tokyo Chicken Stew, half a Kale Salad, and a home-brewed iced lemon tea. Eager for a more substantial meal, he decided to upsize the soup to a larger portion, totaling S$21.20. Unfortunately, the increased price did not translate to a heartier serving, leaving Mr. Dong disheartened as he discovered that the solid contents of the soup appeared to barely fill one spoon.

“The Soup Spoon, shame on you,” he expressed in his post. “S$21, upsized, and that’s all the solid ingredients inside—one flat spoonful only. Truly one spoon of soup.” Adding to the frustration, he also ordered a sandwich set for S$23.90, making his total bill an eye-watering S$42.50—after discounts.

Comments poured in from other users on the page, many echoing Mr. Dong's discontent regarding The Soup Spoon’s portion sizes. “I ordered one time, also like this, more than 1 spoon, and I never ordered it again,” one user lamented. Another chimed in, “I usually avoid their meat soups because the meat is tasteless, and it USED TO BE full of it.”

In light of this backlash, some users offered suggestions to Mr. Dong, recommending he explore other dining venues or even try his hand at home cooking. One comment read, “S$21 can get you so many other, better choices,” while another encouraged, “Don’t buy from them next time. Cooking at home is cheaper and healthier!”

This situation is not an isolated incident. In similar news, another diner took to social media to voice her dissatisfaction regarding the price of a chicken rice meal she found to be overpriced at S$6.80. In her post, Zaiton Eton shared images of her meal, which showed only a few slices of chicken atop the rice, accompanied by a couple of thin cucumber slices.

As complaints about food service in Singapore continue to circulate online, it raises an essential question for consumers: Are they truly getting what they pay for? With the cost of dining out on the rise, diners are increasingly discerning about their food choices and expecting value for their money.