SINGAPORE: The frustrations of Samsung Galaxy Z Flip 3 users are growing by the day, as more individuals report disturbing visual disruptions on their devices.

Recently, a Facebook user named Lee Anna aired her grievances on the Complaint Singapore group, sharing her disheartening experience of constant green and purple lines looming on her phone's display.

Lee’s post, filled with emotive crying emojis, became a rallying call for others facing similar issues. She revealed that her struggles began last year, yet her enduring hope that the reputable brand would support her for years is dwindling. "I thought this reputable brand would last a few years," Lee lamented, highlighting the ironic downfall of a once-trusted name in technology.

The lines running vertically on her screen have made the simplest of tasks a challenge. "I have to read slowly and guess what’s written on my phone," she explained, drawing a humorous yet painful parallel to the Singapore MRT map, emphasizing the suffocating number of lines obscuring her screen’s view.

Aside from her emotional turmoil, Lee expressed financial constraints impeding her from purchasing a replacement device. "I’m still using it since I can’t afford a new unit," she added, tapping into the universal theme of consumer frustration coupled with limited means.

Lee is not alone; many users throughout Singapore and even worldwide have echoed her complaints. Since early last year, Singaporeans have shared images of their screens tainted by similar issues, starting with ominous green lines that evolve into broader displays of imperfection.

Reports indicate that while some users have found relief through Samsung's customer service — receiving repairs at no cost — many have been quoted upwards of S$300 for fixes or units. The growing trend has prompted widespread discussions and even speculative memes across social media platforms, with one user humorously asking, "What version of Netflix are you using?" in reference to the bizarre screen issues.

Samsung’s customer service is aware of the problem, with representatives responding to inquiries about the "green line issue." They have advised affected users to coordinate directly with their service teams, citing limited access on their end.

In a world increasingly reliant on mobile devices, users like Lee Anna are calling for accountability from brands that have built their reputation on delivering consistent quality. The ongoing saga raises an urgent question: Can Samsung’s promise of durability withstand the scrutiny of disappointed customers? As the conversations unfold, both new and long-time Samsung users will want to pay close attention to developments in this growing controversy.