SINGAPORE: A recent dining experience at a popular Boat Quay restaurant has stirred up controversy as a mother publicly criticized the establishment for what she claims are unethical business practices. The incident involves her 16-year-old daughter and friends who racked up a staggering bill of over S$500, including a shocking S$356 charge for an Alaskan King Crab meal.

The mother took to social media to express her outrage, arguing that teenagers should not be subjected to such exorbitant prices without adequate warning. She uploaded a picture of the bill, which totaled S$536.47, with the Alaskan King Crab being the most costly item. Her post went viral on the Complaint Singapore Facebook page, releasing a wave of discussions about restaurant pricing ethics.

In her claims, the mother insisted that the young diners were not informed about the high price of the crab, questioning the restaurant's intent to charge teenagers such prices for luxury items. “What kind of business sells king crab to kids without telling them the price upfront?” she remarked, expressing disbelief over the notion that teenagers would even consider such extravagant dining.

Adding to her critique, she referred to the practice as "bad business ethics" and described it as a way to take advantage of youngsters who may not have a full understanding of restaurant pricing. She vowed to speak with the restaurant manager to confront them directly about the situation.

However, Seafood by the River has responded swiftly, denying any wrongdoing. A representative from the restaurant, Kathleen, emphasized that the prices were clearly outlined on the menu—specifically noting that the Alaskan King Crab costs S$19.80 per 100 grams. She asserted that the teens were aware of the prices when they placed their order.

Further backing their position, the restaurant possesses CCTV footage that they claim supports their case. Kathleen shared that the group was shown the crab before it was prepared, and they even had the opportunity to take pictures. In a follow-up inquiry during dinner, the teens reportedly gave positive feedback about their overall dining experience without raising concerns over the cost.

This incident has ignited a heated debate online, highlighting the disparities in dining etiquette, transparency in pricing, and the responsibilities of both restaurants and consumers. As discussions around ethical dining practices continue, many are left wondering—should restaurants tailor their offerings to better suit younger clientele, or is it essential for consumers to remain vigilant about pricing, regardless of age?

As both sides defend their corners, this saga is sure to leave its mark in Singapore’s dining scene, sparking deeper conversations about how businesses engage with a youthful audience.

Stay tuned for more updates on this unfolding story!