A Smart Solution to Rising Costs

In a bold move to combat rising expenses, a chip shop in Gloucestershire is cutting-edge technology to take orders. Brad Lee, the brain behind The Nippy Chippy in Stonehouse, has introduced an AI answering service specifically designed to streamline the ordering process.

Navigating Financial Challenges

With soaring fish prices, increased cost of living, and rising wages, Lee decided to embrace artificial intelligence as a way to alleviate financial pressures. By using AI, he's eliminated the need for an employee dedicated solely to answering phones, making it a savvy business decision.

Pioneering the Fish and Chip Scene

Brad Lee proudly claims to be the only chip shop owner utilizing such a system, which has been operational for six months. Despite some initial hiccups, the response has been overwhelmingly positive, with many customers appreciating the innovation.

Customer Convenience at Its Best

According to Lee, one of the most frustrating experiences for customers is waiting on hold when trying to place an order. His AI service has solved this problem, allowing patrons to call in, place their orders smoothly, and either pick them up or have them delivered.

A Resilient Tradition

Lee emphasizes the resilience of the fish and chips industry, stating that if it can survive through wars and the pandemic, it will undoubtedly endure the current economic challenges. This innovative approach not only caters to modern consumer demands but also ensures the beloved tradition of fish and chips thrives in a changing world.