Introducing Synch 6.6: A Leap Towards Safer Operations!

In an exciting move, Synch, a pioneer in mission-critical communication and incident management solutions, has rolled out its latest upgrade, Synch 6.6. This release promises to transform frontline operations, making them quicker, safer, and much easier to manage. Let’s dive into the features that make this version a must-have for organizations!

Streamlining Operations: Say Goodbye to Duplicate Incidents!

One of the standout enhancements in Synch 6.6 is the game-changing ability for dispatchers to merge duplicate incidents. In fast-paced settings, overlapping reports can create chaos, but this feature allows teams to consolidate information, sharpening their focus on what truly matters.

Harnessing Knowledge for Smarter Responses!

Admins now have the power to define customized resolution reasons for incidents, ensuring vital insights are captured even after an event is closed. This structured knowledge base paves the way for organizations to refine their response strategies continually, enhancing decision-making over time. It's not just about solving problems; it's about learning from them!

Visual Clarity Like Never Before!

The incident mapping feature has also been overhauled, introducing clear, square-shaped icons that are color-coded by priority and status. This enhancement grants dispatchers instant visual clarity, particularly during simultaneous critical events. Plus, the upgraded Splash Alerts feature allows urgent on-screen messages, complete with audio alerts, to be dispatched to multiple teams in mere clicks—securing swift and accurate dissemination of vital information.

Empowering Frontline Workers for Safety!

Synch 6.6 raises the bar for frontline safety with a new SOS widget, providing staff immediate access to an emergency panic button on their home screen. Coupled with improved transcript capabilities, documentation, playback, and compliance reporting are now a breeze for organizations.

More Enhancements for Operational Excellence!

This update isn’t just about a few standout features; it comes with auto-incident creation, streamlined group management, expanded admin controls, and bulk user updates. Mobile users will also appreciate enhanced notification visibility and easy access to message history right from their notification drawer.

A Platform You Can Trust!

With more than 80 bug fixes and performance improvements, Synch 6.6 promises a more stable and responsive platform than ever. By blending cutting-edge technology with user-centric design, Synch continues to solidify its reputation as an essential partner for organizations operating under pressure.