Finance

Revolutionary Singaporean AI Agents Set to Transform Elder Care and Combat Scams

2025-05-29

Author: Jia

Meet Meralion: The AI That Speaks Your Language

Imagine having a virtual friend who not only checks in on your well-being but also speaks in the unique lingo you grew up with—yes, that’s right! Singapore’s latest innovation, Meralion, is an advanced AI designed to communicate in English, local languages, and even Singlish. This revolutionary AI is poised to play a vital role in monitoring seniors and preventing scam calls.

From Elder Care to Scam Defense

Digital Development Minister Josephine Teo unveiled Meralion at the Asia Tech x Singapore conference, highlighting its groundbreaking abilities. This AI can autonomously call seniors to check on them, ensuring they’re taking their medications and analyzing their emotional tones for any signs of distress.

A Multilingual Marvel

Developed by the A*Star Institute, Meralion is a powerful platform that understands over eight languages, including Mandarin, Tamil, and Malay. This means it can fluidly navigate conversations that mix these languages, reflecting natural communication styles in Singapore.

Empathy Meets Technology

But Meralion doesn’t just chat—it detects emotional cues. For instance, if a senior expresses sadness or anger, the AI will flag this for human intervention. It provides a detailed summary of conversations, assisting social workers in tailoring care based on the elderly person's actual needs.

Putting an End to Scams

In addition to its eldercare functions, Meralion is being tested as a scam call interceptor. It can identify suspicious calls, asking the caller to state their purpose, thus blocking potential scams before they reach vulnerable victims.

A Community Effort

This ambitious project is part of a $70 million initiative aiming to refine region-specific AI models. With other technologies like the Sea-Lion model supporting Southeast Asian dialects, Meralion fills a significant gap in communication technology that has previously struggled with local languages.

A Bright Future Ahead

Currently, more than 90,000 downloads of the earlier version of Meralion indicate considerable interest from startups, research labs, and academics. The potential uses for this AI go beyond elder care; plans are underway to integrate it into various sectors, including healthcare and customer support.

Join the Tech Revolution

The ATxSG conference is not just a platform for showcasing Meralion; it brings together thought leaders from major tech companies to discuss the future of AI. With technological advancements happening rapidly, Singapore is set to lead in creating AI tools that genuinely understand and cater to local populations.