In a shocking revelation, K-pop superstar Kim Jae Joong has recounted a harrowing experience with hackers that left him feeling vulnerable and frustrated, just as he prepares to release his latest album.

The singer took to his fan communication platform to share the details of the incident, which involved his KakaoPay account being compromised. Kim expressed that the day was nothing short of "terrifying," as the hacker changed his password without his consent, putting him in a dire situation.

Despite multiple attempts to restore access by reaching out to customer service and spending over an hour on hold, Kim found himself still locked out. His frustration grew as he struggled to navigate a complex and seemingly ineffective support system.

"Why should I have to know the new password when it was the hacker who changed it?" he questioned, highlighting the absurdity of his predicament. He further explained how he was transferred to a different department, only to end up back with the same unhelpful representatives he initially contacted.

While Kim acknowledged the hard work of customer service agents, he did not hold back on his disappointment with the overall system, calling it poorly designed and distressingly unhelpful.

In the end, the situation became too much for him, leading to a bold decision: Kim Jae Joong opted to delete and withdraw from the KakaoPay platform entirely, stating emphatically, "It was a truly terrifying day."