Finance

Is the 'May I Have a Seat Please' Card Effective? One Commuter's Embarrassing Struggle Revealed!

2025-07-04

Author: Arjun

The Invisible Challenge of Public Transport

Public transport is meant to be accessible for everyone, but what happens when your condition isn't visible? A narrative that sparks discussion has emerged around the "May I have a seat please" card, designed for those with hidden medical conditions. Stomper Thomas reflects on its effectiveness and raises concerns about its impact on users.

A Staggering Story from a Commuter

Thomas spotlighted Ms. Vivien Shiw, who battles autoimmune diseases like Sjogren's syndrome and vasculitis, along with arthritis. Despite her struggles, she often faces disbelief from fellow commuters while traveling from Sengkang to Kent Ridge. "Even with the card, I get stared at and no one offers me a seat," she lamented.

The Card: A Double-Edged Sword?

Introduced by the Land Transport Authority (LTA) in 2019, the card was supposed to make it easier for individuals with hidden conditions to claim priority seats. However, those like Ms. Shiw often find it humiliating to disclose their needs publicly, as Thomas pointed out. The stares only add to their frustration.

A Better Solution? An Innovative Idea!

In a bid to alleviate this social discomfort, Thomas proposed an innovative solution: a device—whether a card, fob, or even an app—that lights up a priority seat when someone needing it is nearby. This would eliminate any ambiguity about who needs a seat, offering a clear visual cue and reducing awkward interactions.

Crowdsourcing Solutions for Better Commuting

Thomas expressed confidence that engaging the public in crowdsourcing ideas could enhance MRT rides for those with hidden conditions. By tapping into community proposals, the LTA might find more effective solutions, fostering an environment of empathy and understanding.

Join the Conversation!

What do you think? Is the 'May I Have a Seat Please' card working, or do we need a new approach? Share your thoughts at stomp@sph.com.sg or WhatsApp 9384 3761!