Customer Complains of Dismal Experience

A diner has voiced her frustration over a problematic stall at 409 AMK Market and Food Centre, located on Ang Mo Kio Avenue 10. Liza, a dissatisfied customer, criticized both the high prices and the rude behavior of the stall's owners.

Shocking Prices and Poor Service

On May 27, Liza recounted a troubling encounter with the hawkers. She claimed they charged $8.50 for a meal that she deemed far too expensive for a market setting. To add insult to injury, when she requested fresh, hot rice, the three stall operators reportedly scolded her and one even attempted to chase her away.

A Pattern of Disrespect?

Liza's ordeal didn't end there. In a follow-up complaint on July 10, she lamented the stall's continuing poor service and exorbitant pricing. 'The owners were visibly unhappy when I simply inquired about the cost of their dishes. Is it not a customer's right to ask for prices before ordering?'

Serious Health Concerns

Adding to Liza's grievances, she noted that the hawkers were not wearing masks while serving food—a health violation that could endanger customers. The Singapore Food Agency (SFA) mandates that all food handlers wear masks or spit guards to prevent contamination during food preparation and service.

Authorities Urged to Take Action

With mounting concerns, Liza has called for intervention. "If authorities ignore this, I won't bother providing feedback anymore," she declared, sharing photographic evidence of the mask-less service.

What Will Happen Next?

This incident raises critical questions about customer service and food safety in local hawker centers. Will the relevant authorities step in to address these complaints, or will this stall continue its trend of unsatisfactory service? Stay tuned as we follow up on this developing story.