Increased Accessibility for Seniors

In a recent announcement that could bring relief to many older Singaporeans, Senior Minister of State for Defence, Zaqy Mohamad, confirmed in Parliament on November 13 that hard-copy vouchers for the National Service LifeSG credits can be requested by those who prefer not to navigate digital platforms. This move is particularly aimed at seniors who may feel uncomfortable with technology or digital payment methods.

Details About LifeSG Credits

The LifeSG credits, valued at $200, are being distributed to over one million past and present national servicemen throughout November. These credits serve as a form of appreciation for their contributions to Singapore's defense and security and can be utilized for various household and lifestyle products and services through the government’s smartphone app, LifeSG.

Demographic Insights

Interestingly, Zaqy revealed that a significant portion—over 25%—of the recipients are over the age of 60. During the previous distribution in 2022, an impressive 88% of eligible servicemen above this age managed to redeem their credits digitally, showcasing a growing comfort with digital transactions among the older demographic. Only 2% opted for the hard-copy vouchers, indicating that the majority have adapted to technological changes.

Government's Commitment to Inclusivity

Responding to concerns raised by MP Ang Wei Neng regarding the digital divide, Zaqy reassured Parliament that the government does not wish to alienate those who are less tech-savvy. “We offer both options—digital credits or hard copies,” he emphasized, reiterating the government's commitment to inclusivity.

Positive Feedback and Security Concerns

Highlighting the positive feedback, Zaqy noted that a recent survey revealed a strong approval rate of 95% among national servicemen for digital disbursement methods. However, he acknowledged the worries surrounding digital payment security, particularly in light of rising scam incidents. Zaqy urged anyone with specific concerns about potential scams to come forward so that the authorities could investigate thoroughly.

Conclusion

This initiative not only aims to facilitate easier access to credits for seniors but also reflects the government’s proactive stance in bridging the technological gap within Singapore's diverse population. As more individuals leverage both traditional and digital options, this could potentially foster greater engagement and support among all segments of society.