
Fuming Passenger Causes Chaos at Changi Airport Over Missing Phone, Ends Up Fined $5,000!
2025-03-20
Author: Mei
Dramatic Scene at Changi Airport
SINGAPORE - A routine flight transformed into a dramatic scene at Changi Airport Terminal 3 when a British passenger, Richard Michael Roll Burridge, 57, sparked a chaotic incident after misplacing his mobile phone. The crucial device was later discovered underneath his own seat—an ironic twist that would lead to his hefty $5,000 fine.
The Incident Unfolds
The commotion unfolded on March 7 around 11:40 PM, just moments before the Singapore Airlines flight was set to take off for London. Burridge realized his phone was missing and, in a panic, reached out to his wife using another phone. Utilizing the Find My Phone app, he learned that his lost device was located in the departure transit lounge and promptly alerted the cabin crew.
What followed was a series of miscommunications. The crew member on duty sought help from a female airline officer, referred to as "the victim" in court documents, to track down the missing phone. Despite efforts to locate the device, it wasn't found in the lounge, leading Burridge to disembark from the plane to seek out his phone himself.
Escalation of Anger
As he approached the officer, who was overseeing passenger traffic in a secure area, he was informed that leaving the designated area would get him offboarded from the flight. Burridge's frustration boiled over, and he unleashed a tirade of verbal abuse filled with vulgarities toward the airline officer.
Before long, in an act of anger, he kicked a wall panel on the aerobridge, resulting in over $1,600 in damage—a costly outburst indeed! Ultimately, Burridge made his way back to his seat on the flight, but the situation was far from resolved. The officer's colleague had alerted the authorities, and police soon boarded the plane, asking Burridge to step off for questioning.
The Ironic Twist
In an abrupt turn of events, Burridge discovered the phone was resting comfortably under his seat just after being removed for police inquiries. However, it was too late; the police conducted their investigation, ensuring that the flight departed on schedule—albeit without him.
Court Proceedings
At a subsequent court hearing held on March 20, Burridge's defense attorney, Shashi Nathan, argued that his client's behavior was entirely out of character and expressed deep remorse for his disruptive actions. Furthermore, he indicated that Burridge was willing to cover the damage costs incurred during the incident.
A Reminder of Travel Chaos
This shocking outburst serves as a reminder of how quickly travel considerations can spiral into chaos—sometimes over the most trivial of items. With travel returning to normal post-pandemic, it's clear that passenger stress levels are still high, and managing emotions during travel is crucial.
What’s Next for Burridge?
What's next for Burridge? Will this incident deter him from future journeys? Stay tuned for updates on this developing story!