Domestic Helper Seeks Help After Employer Refuses to Pay Salary

SINGAPORE: In a startling post that has captured the attention of netizens, a domestic helper reached out on social media seeking guidance after her employer allegedly refused to pay her salary. The helper, who posted in the Facebook group ‘MDW in Singapore,’ expressed her frustration and desperation, stating, “If the helper doesn’t want to work and the employer doesn’t want to give the salary, whom to ask for help—Police, CDE, Home?? Please, I need advice.”

Her appeal ignited a lively discussion among commenters, with many puzzled by her assertion of not wanting to work. Some users pointed out the implications of her statement, questioning her eligibility to demand payment if she was not willing to fulfill her duties. “But helpers are paid to work… If you don’t want to work, what pay are you asking for?” one netizen remarked. Another user queried whether she was unable to work due to illness, suggesting that if personal issues with the employer were the cause, seeking a transfer might be a better option.

Despite the confusion, many commenters rallied to support her, emphasizing the steps she could take to address her predicament. Authorities like the Ministry of Manpower (MOM) were recommended as a first point of contact, given their role in overseeing employment laws and addressing grievances related to unpaid wages. Additionally, the Centre for Domestic Employees (CDE) was suggested as a valuable resource for foreign domestic workers in Singapore facing similar challenges.

According to MOM guidelines, employers are mandated to pay their foreign domestic workers on a monthly basis, no later than seven days after the last day of the salary period. The amount paid must also be consistent with what has been declared to the MOM. If a helper refuses to work, the Fair Employment Agency advises employers to issue a formal warning letter detailing the issues at hand, possible resolutions, and potential consequences for noncompliance.

In a complicated scenario like this, both employer and helper have options. If the relationship remains strained, employers can either facilitate a transfer to another household or terminate the helper’s employment contract, adhering to the notice period specified in the contract.

The topic has ignited broader discussions about the rights of domestic workers in Singapore, the support systems available to them, and the often challenging workplace dynamics they face. Advocates for domestic workers are calling for more awareness and better systems in place to protect these vulnerable workers.

As this story unfolds, many are left wondering: How can we improve support for foreign domestic workers to ensure fair treatment and timely payment in Singapore? Let's continue this conversation and push for change!