Nation

Dilemma of Distrust: Employer Questions Helper's Actions Amid House Rule Violations

2025-03-15

Author: John Tan

Introduction

SINGAPORE: A shocking revelation from an employer has sparked discussions online, as she took to social media to seek advice after discovering her domestic helper's repeated breaches of household rules. The employer shared her experience in the 'MDW in Singapore' Facebook group on March 14, detailing the unsettling behaviors that have led her to question the future of their employment relationship.

Background

Having employed the helper for 1.5 years, the employer initially felt satisfied with her performance, especially with the care provided for their baby. However, things took a disturbing turn when the family went on holiday. Surveillance footage revealed that the helper left the home multiple times without authorization, spending up to two hours away on three separate occasions.

Rule Violations

Complicating matters, the helper violated house rules by receiving personal packages at the employer's address and inviting a friend, another domestic worker, over without prior consent. "We've tried to support her—covering her medical expenses when she fell ill, providing our baby with sleep training, and helping with schooling to reduce her workload," the employer lamented. "Yet, despite her assurances to improve, her actions remain inconsistent with her words. We’re caught in a difficult position, wondering whether to give her another chance or terminate her employment."

Community Reactions

Plagued by uncertainty, the employer posed a question to the community: "Has anyone experienced similar issues? How should I proceed?" Responses poured in, showcasing a wide array of opinions. Many urged the employer to end the contract, labeling the helper's actions as significant red flags. "It’s simply unacceptable to leave the house without permission or invite friends over without asking," one commenter remarked. Another echoed concerns, suggesting the multiple changes to her phone number might indicate pressing issues unrelated to her employment.

Differing Perspectives

Conversely, some sympathized with the helper’s situation, arguing she deserved more freedom when the family was away. "Why can’t she go out? She’s an adult, not a prisoner," one defender countered, questioning the boundary of personal privacy and autonomy. Opinions on her phone number changes were equally mixed, with some suggesting it could be due to personal choices rather than anything sinister.

Recommendations from Authorities

In cases of domestic helper-related issues, the Ministry of Manpower (MOM) in Singapore recommends that employers engage in open conversations with their helpers first. Many misunderstandings can be resolved simply through dialogue. However, if the matter escalates, support can be sought from Employment Agencies or organizations such as the Association of Employment Agencies (Singapore) and the Centre for Domestic Employees, which provide mediation services to facilitate resolutions for both parties involved.

Conclusion

With the rising complexity of employer-helper relationships in modern households, it's crucial for both parties to communicate effectively and cultivate trust. In an era where personal boundaries and professional obligations intertwine, finding a balance can determine the success of domestic employment arrangements.