
Customer Bites into Plastic in Dessert: $16K Compensation Demand Denied!
2025-06-30
Author: Rajesh
In a shocking turn of events, a woman enjoying a durian puree dessert at a popular eatery in Clementi Mall unknowingly swallowed a piece of plastic, leading her to demand a jaw-dropping $16,000 compensation!
The incident occurred one evening earlier this month when 35-year-old Lin (transliterated) was thrilled to indulge in her treat from Mei Heong Yuen Dessert. However, her joy quickly turned to dread when she encountered what she thought was just crushed ice — only to later realize it was a hard plastic fragment.
After a second alarming discovery of yet another hard object, Lin spat it out, revealing more plastic pieces. Shocked and concerned, she alerted the staff, but they seemed baffled and could not reach their manager. Lin insisted on an inspection of her dessert, uncovering additional plastic debris.
Despite her alarming findings, the restaurant's main branch claimed it was "unlikely" for plastic to be present in their dessert. Instead, they offered Lin a refund or a complimentary dessert, which she found unsatisfactory.
Store owner Zhu (transliterated) expressed confusion over how plastic could possibly have gotten into the dessert. She assured that their ice machine only produces fine ice particles and that the containers for the durian puree were intact.
Zhu stated, "Food safety is our top priority, and we’re investigating this matter thoroughly!" Following the incident, checks were initiated across all their branches.
The demand for $16,000 compensation — $8,000 each for Lin and her friend — was firmly rejected by the store. Zhu expressed willingness to cover any medical expenses but deemed the compensation request excessive, especially given that Lin had not provided any medical reports.
Lin confirmed her claim but argued that the shop initially acknowledged some responsibility. With tensions rising, many are left wondering how this unsavory incident occurred and what steps will be taken to ensure customer safety in the future.
As investigations continue, will the dessert shop take responsibility, or is this plastic dilemma just the tip of the iceberg? Stay tuned for more updates!