SINGAPORE

As members of Parliament (MPs) prepare for their next session on November 11, pressing issues regarding the recent Singtel landline outage, a series of oil spills, and the regulatory framework for telemedicine services are set to take center stage.

Singtel Landline Outage

The shocking landline outage on October 8, which Singtel referred to as an "isolated incident," raised alarms as it disrupted calls to emergency services, healthcare institutions, banks, and various businesses. MPs are eager to uncover the potential root causes of this disruption, with questions submitted regarding measures to ensure such occurrences are prevented in the future. Key inquiries include whether Singtel will face ramifications for failing to maintain essential landline services.

MP Concerns

MP Tan Wu Meng (PAP-Jurong) pointedly questioned the adequacy of business continuity plans in supporting critical hotlines, such as emergency services. Similarly, fellow MP Yip Hon Weng (PAP-Yio Chu Kang) is advocating for an independent investigation to pinpoint vulnerabilities and establish safeguards against future outages. Meanwhile, MP Lim Wee Kiak (PAP-Sembawang) raised concerns about potential patient consequences due to delays in medical services caused by the incident.

Recent Oil Spills

To add to the urgency, last month witnessed two significant oil spill incidents in Singapore waters, including an alarming leak during a bunkering operation off Changi and a pipeline leak attributed to Shell. MPs are pressing for a review of oil sighting and alert protocols, crucial for a country renowned as a global bunkering hub. Questions regarding the environmental impact on seawater quality and marine life are also on the table, with NCMP Hazel Poa (PSP) continuing to advocate for structural integrity checks on all oil pipelines.

Telemedicine Standards

The conversation surrounding telemedicine is equally vital, as MPs seek clarity on the standards and regulations governing this rapidly evolving field. The scrutiny comes in the wake of a probe into the MaNaDr Clinic provider. MP Wan Rizal (PAP-Jalan Besar) is pushing for assurances that telehealth providers adhere to consistent patient care standards, with discussions aimed at developing additional regulatory frameworks to protect patients in virtual care settings.

Heritage Site Concerns

Lastly, the fate of the historically significant site at 38 Oxley Road is again in question, with recent inquiries aimed at understanding whether further assessment from the National Heritage Board (NHB) is warranted. There are concerns about why another study is necessary, particularly since a previous examination in 2018 had already deemed the property significant in terms of architecture, heritage, and history.

Conclusion

As the parliament session approaches, the discussions promise to shine a light on critical issues affecting Singapore's services and heritage. Six new bills, including the Protection from Scams Bill, will also be introduced, indicating a full agenda ahead for lawmakers. Stay tuned for updates on how these vital discussions will shape the future landscape of telecommunications, environmental safety, telehealth, and heritage conservation in Singapore!