Technology

Big News for Google Fi Users: Enhanced Device Protection and New Provider!

2025-07-12

Author: Mei

Revolutionary Changes in Google Fi Device Protection

In a significant move reminiscent of the earlier changes to Pixel Preferred Care, Google Fi has revamped its device protection plan, bringing exciting upgrades for users. This time around, Google Fi has partnered with Asurion to enhance device protection for phones and smartwatches bought through its store.

What’s New? Double the Coverage!

Gone is the old limitation of just one claim—now, customers can make up to two claims for loss, theft, or accidental damage within a rolling 12-month period (note: this is applicable outside New York). Whether it’s a cracked screen, a spill, or a drop, users have greater peace of mind knowing their devices are better protected.

All You Need to Know About the Provider Swap

Asurion has taken over device protection responsibilities as of July 14, 2025, and replaces Assurant as the new provider. Notably, Asurion has also been the authorized repair partner during the transition. This partnership aims to deliver improved service and reliability to Google Fi customers.

Seamless Coverage for Mechanical Issues

Worried about mechanical breakdowns? Fear not! The new device protection plan comes with no limits on coverage for mechanical issues, ensuring your devices stay in top shape without any extra costs.

Act Fast to Secure Your Protection!

Don’t miss out! You have a 30-day window after your phone ships to sign up for Google Fi device protection. Check the terms and conditions to make sure you’re covered.

What Can You Expect in Fees?

While the announcement has stirred excitement, users are keen to know about service fees and deductibles, which vary based on the specific claims. Stay tuned for updates and detailed figures.