
Apple's Struggles with AI: Behind the Scenes of a Flawed Rollout
2025-05-19
Author: Wei Ling
Apple is facing significant setbacks in its ambitious rollout of Apple Intelligence, and the latest insights from Bloomberg reveal the troubling issues behind the scenes.
Originally unveiled during WWDC 2024, Apple Intelligence promised an evolved version of Siri, boasting groundbreaking capabilities such as on-screen awareness and personal context understanding. Imagine a personal assistant that could recall your travel plans or remind you of your spouse's hair appointment—sounds amazing, right? Unfortunately, excitement turned to disappointment when Apple announced delays for these highly anticipated features.
Further complicating matters, Apple’s AI chief, John Giannandrea, has stepped down from leading the AI division, paving the way for Mike Rockwell, the visionary behind the Vision Pro headset. Despite its technical challenges, the Vision Pro has left users in awe during trials.
Bloomberg's deep dive into Apple's AI troubles, authored by Mark Gurman and Drake Bennett, uncovers startling revelations. Here are some eye-opening highlights from their analysis:
Challenges with Leadership and Vision
1. Craig Federighi, Apple’s software chief, previously expressed skepticism regarding the potential of AI.
2. John Giannandrea was famously critical of AI chatbots, which may have influenced Apple’s cautious approach.
3. Remarkably, the concept of Apple Intelligence wasn’t conceived until just after the launch of ChatGPT in November 2022.
4. Giannandrea has voiced concerns that Apple's marketing team may have overhyped features that were still in development.
This report is a must-read for Apple enthusiasts eager to learn why some of their most awaited features are stuck in limbo. As the tech giant navigates these turbulent waters, the future of Apple Intelligence remains uncertain.