Introduction

Apple is taking swift action by launching a service program for the iPhone 14 Plus. This initiative affects units sold between April 10, 2023, and April 28, 2024, potentially impacting a 'very small percentage' of devices. Users have reported a significant issue: the rear camera fails to display a preview, leaving many in a frustrating situation.

Eligibility and Scope

Important to note, this service program is exclusive to the iPhone 14 Plus model; the iPhone 14, 14 Pro, and 14 Pro Max remain unaffected. If you suspect that your device may be impacted, you can easily check its eligibility by visiting Apple’s official site and entering your serial number.

Service Details

Under this service program, Apple pledges to fix eligible iPhone 14 Plus units free of charge for up to three years from the original purchase date. However, this offer is contingent on the condition of the device—any signs of other damage may void the service. In cases where users have already paid for repairs due to this issue, Apple is allowing for refunds, provided that the repair was conducted by an Apple Authorized Service Provider.

How to Get Service

Once your iPhone is confirmed to meet the service criteria, Apple will verify its eligibility. Users can then choose from several service options, including locating an Apple Authorized Service Provider, scheduling an appointment at a nearby Apple Store, or contacting Apple Support for convenient mail-in service.

Conclusion

Stay informed about this issue, and don’t miss out on potential savings if you own an iPhone 14 Plus. This service program is Apple's way of ensuring customer satisfaction, and it’s always better to be safe than sorry with your tech investments! Make sure your device is in the clear—check it today!