Shocking Decision from VPN Provider VPNSecure

Customers of VPNSecure are fuming after the VPN provider canceled lifetime subscriptions, claiming ignorance about these deals when they acquired the company. In a surprising twist, new owners revealed they couldn’t honor these subscriptions, leading to widespread anger among users.

Emails Confirming Subscription Cancellations

In March, complaints about non-functioning lifetime accounts started flooding the internet. By April 28, VPNSecure sent out emails to affected users stating that lifetime accounts were deactivated due to a lack of sustainable income from these deals.

Unveiling the Acquisition Mystery

The email explained that the new owners, InfiniteQuant Ltd, acquired the tech and infrastructure but not the liabilities tied to lifetime subscriptions. VPNSecure admitted that the previous owners failed to disclose that thousands of lifetime subscriptions had been sold on platforms like StackSocial.

New Subscription Offers—But At What Cost?

In a bid to placate disgruntled subscribers, VPNSecure is now offering discounted new subscription options: $1.87 for one month, $19 for a year, or $55 for three years, available until May 31. However, many users are skeptical, questioning the intentions of the new management.

Backlash and Customer Outcry

Since the announcement, Trustpilot has seen an influx of one-star reviews. Many customers feel blindsided, expressing that improved communication could have alleviated some frustration. One reviewer highlighted the abruptness of the email notification regarding their canceled subscriptions.

Widespread Doubt About the Deal’s Transparency

Critics have noted the irony of management claiming ignorance while assuring they reviewed VPNSecure’s financials before buying. Users argue that a simple online search would have revealed the existence of lifetime deals that the new owners seemed oblivious to.

A Lesson for Future Subscribers

The VPNSecure debacle serves as a cautionary tale about lifetime subscriptions. Often, what is promised as 'lifetime' can end up being significantly shorter, especially if a company changes hands or closes down. Customers are now more wary than ever about such offers.

The Future of VPNSecure: What Lies Ahead?

As the dust settles, VPNSecure faces an uphill battle to regain the trust of its customer base. With customers feeling duped and a company that has publicly vowed never to sell lifetime subscriptions again, how will they navigate this turbulent landscape moving forward?