Technology

Microsoft Issues Apology Over Windows Update Blunders

2025-07-18

Author: Jia

A Surprising Acknowledgment from Microsoft

In a rare move, Microsoft has issued an apology following a series of miscommunications over its recent Windows updates. The tech giant admitted, "We apologize for any inconvenience or confusion," after mistakenly announcing a fix for a significant issue that has only escalated.

Escalating Errors with Windows 11 Update

This situation revolves around a troublesome bug in the Windows 11 24H2 update, which unexpectedly triggered a critical Firewall error. Dubbed a "false, harmless error," this glitch has left many users perplexed and worried. Microsoft had initially claimed the issue was resolved in update KB5062553, but instead, the update worsened the problem.

Users Continue to Face Challenges

According to reports from Windows Latest, users have consistently encountered the Firewall error, debunking Microsoft’s assertions of a fix. Many individuals reported that the error persisted despite the supposed update.

No Cause for Alarm - Yet!

On a brighter note, it turns out users can safely ignore these Firewall notifications. Identified as "Windows Firewall With Advanced Security 2042 None," the error is simply a reporting bug that poses no actual risk to users’ PCs.

Behind the Scenes: Code Glitches in Updates

Microsoft has acknowledged that this reporting issue stems from a code glitch introduced in the recent updates for Windows 11 24H2. The problem affects only the event log entries and does not compromise the firewall’s functionality.

Timing Is Everything: Windows 10 Users Caution

This announcement coincides with increased pressure from Microsoft, OEM partners, and even government agencies for Windows 10 users to transition to Windows 11. However, a recent reversal has effectively extended the end-of-life date for Windows 10 to October 2026.

Windows 10 Isn’t Immune to Problems Either

For those who take comfort in using Windows 10, a new warning has emerged. The July security update has caused issues with the emoji picker, and parents using Family Safety features have reported difficulties approving non-Edge browsers due to outdated block lists.