Technology

Logitech's Chance to Create the Ultimate 'Forever Mouse' Is Here!

2025-05-17

Author: Jessica Wong

Last fall, Logitech's CEO Hanneke Faber sparked controversy with her bold vision for a "Forever Mouse"—a device tethered to a monthly subscription for software updates. Many derided the idea, arguing that most users prefer straightforward hardware without the added costs of subscription models.

Yet, as I type with my trusty Logitech G502 Lightspeed, I can't help but reconsider the potential of such a concept. My mouse, which has been almost flawless thanks to Logitech's innovative wireless charging technology, is slowly succumbing to wear and tear. I suspect I’m not alone in this dilemma.

While I haven’t had to plug in my mouse in three and a half years, the soft rubber grips that provide comfort during use are succumbing to age. They’re now discolored and, worst of all, one is peeling off, making every click an uncomfortable experience.

What Logitech really needs to do is offer replacement parts! They claim to support that notion through a partnership with iFixit, yet the range of parts available is glaringly inadequate. A $10 set of screws and a $20 battery aren’t what frustrated users need. We want access to grips, buttons, and other crucial components that truly experience wear.

I reached out to both Logitech and iFixit to uncover why the selection is so limited. Logitech was vague about their repair strategy, though they did hint at expanding their offerings. iFixit expressed eagerness to advocate for users’ requests. But still, no grips have appeared.

It's frustrating to think I might have to toss a $100 mouse over something as trivial as rubber grips. I remember a decade ago, I had to retire my beloved Logitech MX518 for the same reason! I feel it’s crucial for Logitech—a leader in peripherals—to send a message that their products aren’t disposable.

Imagine the loyalty Logitech could cultivate if their mice were truly repairable! A reputation for durability like their well-loved C920 webcam could transform customer satisfaction. What if they even released 3D printing files for users to create their own replacement grips? It’s a game-changer!

Rather than relying on obsolescence, Logitech has the opportunity to champion longevity in a market that desperately needs it. So here’s my call to action: let’s push for a "Forever Mouse" that doesn’t come with a subscription, but instead emphasizes sustainability and repairability. Logitech, the future of your mice is in your hands!