Finance

How Accenture's CEO Julie Sweet Masterfully Restructured a Giant Without a Memo

2025-09-01

Author: Yan

A Bold New Era for Accenture’s Leadership

In a groundbreaking interview with Alyson Shontell, Editor-in-Chief of Fortune, Julie Sweet, the trailblazing CEO of Accenture, revealed her innovative approach to reorganizing the global consulting powerhouse. Sweet emphasized the power of personal communication over traditional memos, stating, "Reading it on a piece of paper would not convey the same excitement we share about our transformative journey."

Navigating Massive Challenges

Leading Accenture, the world’s largest consulting firm with a staggering $64.9 billion revenue in fiscal 2024, Sweet faces unique challenges. With a workforce of 770,000 employees operating in over 120 countries, Accenture offers an extensive suite of services including strategy consulting, cloud migration, AI, and data analytics, positioning itself at the forefront of the digital revolution.

Breaking Tradition with a New Vision

Since her appointment in September 2019, Sweet has shattered the glass ceiling as the company's first female CEO and the first leader without a traditional entry-level background at Accenture. Her previous experience as a high-caliber corporate lawyer at Cravath, Swaine & Moore provided her with a unique perspective, propelling company growth by more than 50% and earning her recognition as one of Fortune's Most Powerful People in Business.

A Restructure for the Future

The recent restructuring Sweet introduced aims to dismantle five decades of disparate operations. By integrating previously siloed business units, Accenture is crafting a unified approach to digital transformation, aligning its organizational structure with its mission to be the go-to partner for businesses adapting to technological upheaval.

A Transformative Strategy Driven by Human Connection

Recognizing the human element is crucial, Sweet explains that the changes weren’t merely about cutting costs—though that naturally occurred. The primary inspiration stemmed from a deep understanding of client needs and Accenture’s goal to provide cohesive solutions that blend industry insights with advanced technology.

Sweet's Strategic Advice for Fortune 500 CEOs

Reflecting on broader industry challenges, Sweet notes, "To harness the potential of AI, you must be ready to fundamentally rewire your organization." She cautions that many companies struggle with AI applications simply because they try to fit it into outdated operational frameworks.

Empathy Meets Analytics in Leadership

Sweet's comprehensive change management approach involved extensive feedback loops from her leadership team, ensuring her messages resonated at every level. She's committed to clear communication, emphasizing that her direct reports even work with speech coaches to enhance their delivery.

A Case Study in Modern Corporate Restructuring

Balancing empirical data with a compassionate outlook, Sweet utilizes Accenture’s transformation GPS database to gauge progress while ensuring that the humane aspects of change are preserved. Her leadership during this pivotal moment is not just a successful journey for Accenture but also serves as a vital case study in modern corporate transformation.