Finance

Genshin Impact Hit with $20 Million Fine for Misleading Gacha Practices

2025-01-18

Author: Ting

Introduction

Genshin Impact, the wildly popular gacha game, has found itself in hot water as the Federal Trade Commission (FTC) recently announced a significant settlement over allegations of misleading marketing practices. The developer, HoYoverse, has agreed to pay a hefty fine of $20 million due to various concerns surrounding its character acquisition system, primarily accused of operating on a gambling model that deceives players, particularly children.

FTC Investigation and Findings

The FTC's investigation revealed alarming practices, which include marketing the game to minors and collecting their personal information—a blatant violation of the Children’s Online Privacy Protection Act (COPPA). According to Samuel Levine, director of the FTC’s Bureau of Consumer Protection, the methods used by Genshin Impact left players, especially younger ones, spending substantial amounts of money for a slim chance of winning coveted in-game rewards. HoYoverse was found to have employed dubious “dark patterns” designed to obscure the true costs of in-game transactions and the odds of obtaining rare prizes.

Mandated Changes

In a bid to address these deceptive practices, the FTC has mandated several changes to Genshin Impact's operations: - Players under the age of 16 can no longer spend money on loot boxes without explicit parental consent. - The personal data of users aged 13 and under must be deleted unless parental permission is obtained. - All loot boxes must have clearly marked real money values, and the odds of obtaining specific items must be accurately disclosed.

Industry Impact and Revenue

While Genshin Impact players have had some understanding of the game's odds and costs, the FTC's findings assert that the intricacies involved were deliberately confusing, especially for younger audiences. Though HoYoverse’s actions have drawn criticism, the imposed fine of $20 million seems relatively minor when considering the game's staggering revenue, which exceeded $1 billion within its first six months of release. Subsequent earnings have only contributed to Genshin Impact's status as one of the most lucrative mobile games in history.

Wider Context

While these legal repercussions apply specifically to the U.S., gacha games thrive in markets like Asia, where regulations may not be as stringent. The FTC's ruling serves as a cautionary tale, echoing previous cases such as Fortnite, which faced a $72 million penalty for similar "dark pattern" tactics.

HoYoverse's Response

In HoYoverse's official response, the company expressed its commitment to transparency and the trust of its players, emphasizing that while they dispute some of the FTC’s allegations, the settlement was reached to enhance protections for younger players. They assured that upcoming updates will include new parental consent measures and improved disclosures regarding virtual currencies and rewards.

Conclusion

As the gaming community watches these developments closely, this case highlights the ongoing scrutiny of gacha mechanics and the mounting pressure on developers to ensure ethical practices. Stay tuned for updates as the situation evolves and additional regulations may reshape the gaming landscape!