In a stunning twist for customers of the VPN provider VPNSecure, new ownership has decided to abruptly cancel all lifetime subscriptions, provoking outrage across the internet. The new management claimed ignorance about these subscriptions during their acquisition, stating they cannot honor the promises made by the previous owners.

The uproar began in March when users began experiencing issues accessing their services. The first notable response came on April 28, when subscribers received a shocking email that stated their lifetime accounts had been deactivated as of that date. The email, attributed to “The VPN Secure Team,” explained that to maintain quality service for remaining users, lifetime deals were no longer viable.

In their email, the company's owners detailed how they acquired only the technology and customer database but not the previous owner's liabilities, which included unfulfilled lifetime deals sold through various platforms. They expressed surprise at uncovering these deals months into their ownership, after evaluating resources and increase in user support demands.

To soften the blow, VPNSecure is now offering affected users discounts on new subscriptions: $1.87 for a month, $19 for a year, or $55 for three years until May 31. However, many customers aren’t convinced these offers can replace what they lost.

A follow-up email from VPNSecure shed more light on the high-stakes acquisition by InfiniteQuant Ltd., which the owners described as more of an asset grab than a full business transaction. This has raised eyebrows among longtime subscribers, who are questioning the due diligence of the new owners.

Critics have pointed out the owners reviewed financials for 6-12 months but seemed unaware of the lifetime subscriptions that had been active. Confusion reigns as to why previous ownership details regarding lifetime deals were absent from sale communications, prompting accusations of negligence.

Since the announcement, negative reviews have flooded platforms like Trustpilot, with users blasting the company for poor communication. One disappointed subscriber stated, 'Notifying customers only after service interruption was poor form.' This sentiment resonates, as many claim a proper announcement before the cancellations could have mitigated much of the backlash.

The saga of VPNSecure serves as a cautionary tale for users drawn in by lifetime subscription offers, which can be curtailed by changing ownership or business closures. As the dust settles, customers are left grappling with their lost services and the uncertainty of future offerings. Will they receive any resolution, or has VPNSecure's new guard effectively ended what many believed was a solid investment?

As the company navigates this crisis, it’ll be interesting to see how they mend fences with a growing base of disgruntled users. The lesson here is clear: in the world of online subscriptions, 'lifetime' may not mean what you think.