Nation

Urgent Call for Change: Toronto Mom's Nightmare Over Delayed Ambulance During Son's Allergic Reaction

2025-06-12

Author: Jacques

A Harrowing Situation Unfolds

In a heart-stopping moment, 10-year-old Riley suffered a life-threatening allergic reaction at his school in midtown Toronto. The shocking incident happened on a Tuesday morning when Riley unknowingly consumed something contaminated with peanuts, leading him to feel increasingly unwell.

Seconds Turned to Minutes

After informing his teacher of his condition, Riley rushed to the school office where staff administered his EpiPen as his throat began to close. Despite the quick action taken at the school, the emergency response was less than prompt.

Stranded Waiting for Help

An ambulance was called at 10:17 a.m., but the wait became agonizing. As Riley's condition deteriorated, he required a second EpiPen shot. "It was pretty scary while I was waiting for the ambulance," Riley recounted, emphasizing the urgency of the situation.

A Glimmer of Hope Amid the Delay

Fortunately, the Hatzoloh Toronto, an emergency service known for serving the city's Jewish community, arrived within just three minutes to provide crucial support. However, they lacked the capacity to transport patients to the hospital, leaving Riley in a precarious situation.

An Unacceptable Response Time

The total response time for the ambulance ultimately stretched to a daunting 19 minutes. Amanda Dale, Riley's mother, expressed her outrage: "There’s no reason why this should take that long!" This was not an isolated incident; a troubling trend of delayed emergency responses in Toronto is raising alarms.

A Pattern of Delays?

In just five days, CTV News reported multiple incidents where emergency calls were met with significant delays. One involved a robbery victim left bleeding for 15 minutes before an ambulance arrived. Another grave situation saw a 15-year-old shooting victim, who was not answered for nearly seven minutes, tragically pronounced dead later.

Calls for Immediate Action

Toronto's Mayor Olivia Chow has condemned these delays as "not acceptable," confirming that a review of the emergency response system is underway. Simultaneously, the Toronto Police Service vowed to enhance their communication capacity by hiring additional operators.

Moms Demand Accountability

For Amanda Dale, there is an urgent need for change to ensure no child faces such a terrifying ordeal again. "We shouldn’t be expected to have a separate, private ambulance service to address our children’s emergency needs," she stated passionately.

This shocking story underscores the critical importance of timely emergency responses and the dire implications when they fall short. Calls for reform echo louder, as every second counts in life-threatening situations.