Technology

The Untold Struggles of Developing a Real-time Machine Learning Feature Platform

2025-03-20

Author: Emily

An Engineer's Leap of Joy and Frustration

Meet Ivan Burmistrov, a student engineer at ShareChat, an emerging social media giant in India. Ivan's excitement hit an all-time high when his team's machine learning model, crucial for their popular short video app Moj, finally began to deliver promising results after a grueling debug period of over a month. But as he rushed home to share this triumph with his family, the disappointment hit hard when his wife, preoccupied with dinner duties, barely acknowledged his success. Her response hilariously mirrored the complexities of machine learning itself, drawing a parallel between the model's convoluted debugging process and his need for transparency when handling conflicts in their relationship.

Indeed, as Ivan shares, debugging machine learning models can be a nightmare, often consuming an inordinate amount of time and resources. The importance of a well-structured feature platform cannot be overstated, as it aims to ensure that the data fed to these models is clean, making the debugging process significantly less painful.

What Exactly Is a Feature Platform?

In simple terms, features can be seen as characteristics or attributes that can be derived from data. Think of them as the lifeblood of machine learning models, informing how algorithms interact with data to produce insightful outputs. Features can vary from simple user demographics to complex window counters that analyze user engagement over time, like the number of likes in the past 30 minutes.

Ivan emphasizes that feature platforms consist of a variety of tools and services that define, collect, and serve these features efficiently. A well-designed platform can liberate engineers from the clutter, allowing them to iterate swiftly and enhance overall model performance.

Technical Underpinnings: The Architecture of Feature Platforms

At the core of any feature platform lies its architecture, often built to process data streams from user interactions—be it likes, views, or shares. For instance, the architecture functions by collecting these data streams, processing them through a powerful engine, and storing the results in a solid database for easy access.

Ivan's team chose ScyllaDB and Redpanda for their streaming and database needs—both choices yielding considerable cost savings and performance improvements. Their shard-per-core architecture allows for efficient data processing, which is critical in managing real-time data in a bustling social media setting.

The Trials and Tribulations: Tales of Lessons Learned

1. **Learning the Hard Way**: Ivan's team faced an unexpected challenge when trying to update their feature processing jobs using Apache Flink. Initial excitement turned to despair when they realized that upgrading their Flink SQL jobs was fraught with complications that could lead to job failures. However, through trial and error—and by leveraging innovative techniques like the Changelog API—they eventually managed to create a robust system that could handle upgrades without crashing.

2. **Job Fatigue**: Another significant challenge they encountered was "job fatigue," where the performance of their processing jobs decreased over time due to state size growth. The solution? Implementing a time-to-live (TTL) on their state and scheduling efficient maintenance checks helped them maintain consistent performance.

3. **Database Optimization**: As their application grew, so did the complexity of database queries. They relied on workload prioritization in ScyllaDB, allowing them to manage workload demands effectively for background processes without sacrificing service quality for end-users.

4. **Data Model Decisions**: Finally, the team faced the challenge of designing a cost-effective data model that simplified queries while maintaining speed and efficiency. They cleverly compacted multiple features into single rows, significantly reducing the database load and computation costs without sacrificing flexibility.

Final Thoughts: The Adventure and Insights

While building a feature platform may sound daunting, it's clear that with the right architecture and problem-solving mindset, it's a challenge that can be met with success. Ivan’s reflection on this journey serves as a build-attracting narrative showcasing that whether it's adopting advanced technologies like Flink or elegantly utilizing databases like ScyllaDB, the possibilities are vast, and the quest for continuous improvement is eternal.

For those entering this arena, Ivan wishes them luck—a thrilling adventure filled with critical lessons awaits!