SaskTel Overcomes Major Service Outage

In a relief for many customers, SaskTel has successfully resolved a significant outage that disrupted cellular voice services across the province, affecting approximately 3,000 business voice users. The Crown corporation announced the restoring of services late Friday.

Outage Details and Impact

The outage kicked off early Friday morning, but SaskTel quickly reassured users that it was not due to any cybersecurity threats. While cellular voice services faced challenges, data and text messaging remained operational, allowing many to stay in touch during the interruption. Interestingly, some cellular calls were able to get through intermittently.

Emergency Services Unaffected

Despite the chaos, emergency services were functioning, with 911 still available for urgent calls. However, the RCMP noted that their non-emergency 310-RCMP line was rendered inactive during the outage, reminding the public to use 911 strictly for emergencies.

Ongoing Efforts to Restore Full Services

By late afternoon, around 4:30 p.m., SaskTel's dedicated teams were "actively working to resolve the issue and restore full service as quickly as possible.” The complete reinstatement of services was a priority, and customers are grateful for the swift action.

Looking Ahead

As Saskatchewan moves forward from this disruption, residents and businesses alike are eager for more robust communication solutions. This incident serves as a reminder of the crucial role that reliable cellular service plays in our daily lives.