A New Era in Mental Health Care

KAMLOOPS — In a significant stride toward improving mental health services, Royal Inland Hospital has just launched a brand-new facility dedicated exclusively to mental health and substance use care, marking a crucial separation from the traditional emergency department.

Space to Heal

This state-of-the-art care zone is not only double the size of its predecessor but also designed to provide enhanced privacy for patients and their families. Previously, individuals grappling with mental health crises were often mixed with emergency medical patients, a situation that was far from ideal. Now, they will benefit from a tranquil and private environment tailored to their specific needs.

Voices from the Frontline

Gerry Desilets, Executive Director of Clinical Operations at RIH, emphasized the importance of this change. "In the old space, we did the best we could, but having patients in crisis pushed up against a busy emergency department was not conducive to recovery. The new design incorporates calming colors and open spaces, which are vital for individuals facing such challenging circumstances," he stated.

Creating a Safe Haven for Patients and Staff

The hospital is often the first stop for individuals experiencing acute mental health issues, making a soothing environment crucial for delivering effective care. The transformation doesn’t just benefit patients; it also prioritizes the safety of staff, offering designated areas that allow nurses and physicians to work without direct contact with patients during sensitive moments.

Continued Commitment to Excellence

As the hospital moves forward, efforts are ongoing to address staffing needs in this new facility, ensuring that every patient receives the attention and care they deserve. With this new addition, Royal Inland Hospital is setting a precedent for how communities can better serve those in need of mental health support.