Microsoft Is Phasing Out Remote Desktop App

In a significant move, Microsoft has announced that it will officially end support for its Remote Desktop app available through the Microsoft Store on May 27, 2024. The tech giant is replacing it with the innovative Windows App, designed to enhance user experience and connectivity for work and school accounts.

Upon the transition, users attempting to connect to Windows 365, Azure Virtual Desktop, and Microsoft Dev Box via the existing Remote Desktop app will find their access blocked. The shift emphasizes Microsoft’s commitment to providing a more streamlined and integrated solution for remote connectivity—one that serves the evolving needs of a mobile and cloud-centric workforce.

Introducing the Windows App

The newly launched Windows App, which officially hit the market in September 2024 after months of preview testing, is touted as “a unified gateway to Windows.” It supports diverse connectivity options across multiple devices, allowing users to link to cloud PCs, virtual desktops, and local PCs seamlessly. It’s compatible with PCs, tablets, smartphones, and even web browsers, making it an incredibly versatile tool.

Current Limitations of the Windows App

Despite its extensive functionality, it’s important to note that the Windows App currently lacks support for Remote Desktop Services and Remote PC connections on Windows devices. Fortunately for users on other platforms such as macOS, iOS/iPadOS, Android, Chrome OS, and even Meta Quest, the app performs well. Microsoft has acknowledged this gap and advises users to revert to the traditional built-in Remote Desktop Connection app for Windows users until full support is integrated into the Windows App.

Microsoft's Recommendations

“Users connecting to remote desktops are encouraged to utilize the Remote Desktop Connection until comprehensive support for this connection type is available in the Windows App,” Microsoft stated. Additionally, for those linking to Remote Desktop Services, the recommendation is to use RemoteApp and Desktop Connection temporarily until the new app evolves to accommodate these features.

A Smooth Transition Process

For those looking for a smoother transition, connecting to a remote device is straightforward. Simply search for "Remote Desktop Connection" in the Windows Start Menu, click on it, enter the PC's name you wish to connect to, and hit "Connect."

Preparing for Change