Ubisoft's Current Challenges

In a significant internal memo sent to Ubisoft staff, CEO Yves Guillemot has shed light on the company's current challenges, including the recent underperformance of the highly anticipated *Star Wars Outlaws* and the decision to delay *Assassin's Creed Shadows*.

Initial Sales of *Star Wars Outlaws*

The memo outlines a series of strategies and updates. Guillemot began by acknowledging that initial sales for *Star Wars Outlaws* were softer than expected, despite solid reviews from players. With a Metacritic score of 76 and high ratings on various platforms, players have praised its adherence to the original trilogy’s essence and its immersive graphics.

Areas for Improvement

However, some players have pointed out key areas for improvement, including issues with save functionality, stealth mechanics, quest checkpoints, and NPC AI. The development team is already working on these issues, aiming to enhance player experience ahead of the busy holiday sales season.

Need for Exceptional Gaming Experiences

Recognizing the competitive nature of the gaming industry, Guillemot emphasized the need for exceptional and polished gaming experiences on launch day. 'This is vital for Ubisoft to reclaim its status as a leader in the gaming world,' he stated.

Delay of *Assassin's Creed Shadows*

In light of these priorities, Guillemot announced the decision to delay *Assassin's Creed Shadows* to February 14, 2025. He noted that while the game is already of high quality and playable, the delay is aimed at ensuring a flawless launch across all platforms and allowing for additional content, including high-impact secondary quests that will enrich the overall experience.

Future Releases on Steam

In a move to respond to player feedback, Guillemot revealed that future releases, starting with *Assassin's Creed Shadows*, will be available on Steam from launch day, alongside other platforms. He also mentioned a reevaluation of the Season Pass model, with plans for all players to have equal access at launch; those who pre-order will receive the first expansion for free.

Commitment to Player Satisfaction

Looking ahead, Ubisoft’s management is committed to enhancing production, communication, and publishing processes, placing player satisfaction at the forefront of decision-making. Guillemot acknowledged the polarized coverage the company has faced regarding its creative direction, reasserting that their core mission remains to entertain and enrich the player experience.

Opportunities for Learning and Improvement

'In facing these setbacks, we must view them as opportunities for learning and improvement,' said Guillemot. He urged the team to maintain optimism and confidence in their ability to adapt and thrive amid challenges.

Gratitude for Employees' Dedication

As Ubisoft navigates these turbulent waters, Guillemot expressed gratitude for employees' dedication and reaffirmed his belief in their collective capability to meet the expectations of an increasingly passionate gaming community.

Conclusion: Navigating Industry Challenges

This memo comes at a critical time for Ubisoft, highlighting the necessity for strategic pivots to remain competitive in a rapidly evolving industry. Stay tuned for more updates as we continue to monitor Ubisoft's journey and its efforts to regain traction in the gaming market.