
Exciting News: New Washroom Launches at Metrotown Station!
2025-09-22
Author: Michael
In a move to enhance rider convenience, a shiny new washroom has just opened its doors at bustling Metrotown Station—one of the busiest hubs in the transit network!
All You Need to Know About the New Washroom
• **Hours of Operation:** 7 a.m. – 10:30 p.m. (Monday to Saturday) and 8 a.m. – 10:30 p.m. (Sunday) • **Facilities:** Four individual stalls, including an accessible option • **Location:** Situated strategically between Metrotown Station’s western and central entrances • **Staffing:** Attended by a staff member during open hours, with Transit Security close by for added safety.
After extensive feedback highlighted the need for more washrooms, TransLink is stepping up to meet customer demands as outlined in its 2022 Customer Experience Action Plan. With this latest addition, riders can now enjoy increased comfort while navigating the station.
Why Metrotown Station?
Metrotown Station is perfectly positioned as a new washroom site, serving over 25,000 boardings on a typical weekday. As the second busiest SkyTrain station—trailing only Waterfront Station—it acts as a vital transfer point between SkyTrain and buses, making it an essential stop for thousands of commuters each day.
Looking Ahead: More Washrooms to Come!
Thanks to funding from the 2022 Investment Plan, TransLink is committed to expanding washroom facilities throughout the network. Current locations include: - **Waterfront Station’s SeaBus Terminal** - **Lonsdale Exchange SeaBus Terminal** - **Onboard every West Coast Express train** TransLink is actively seeking additional support to roll out more washrooms across the system. The first in this future expansion will be at Phibbs Exchange, a crucial transfer hub for North Shore commuters and students from Capilano University.
Future Washroom Locations
Following Phibbs Exchange, the next potential sites for new washrooms include Commercial–Broadway and Scott Road Stations. - **Commercial–Broadway Station:** Serving as the busiest station after Metrotown, this location will cater to riders across both the Expo and Millennium Lines. - **Scott Road Station:** An ideal stop for Surrey commuters with easy access to the R6 Scott Road RapidBus and a Park and Ride facility.
Brightening Up the Space with Local Art!
In addition to its functional benefits, the Metrotown washroom features stunning, vibrant artwork by local artist Sandeep Johal, creating a warm and inviting atmosphere. This artistic touch not only adds charm to the facility but also helps prevent vandalism, thereby reducing long-term maintenance costs.
With these exciting developments, Metrotown Station is set to offer an even better customer experience. Stay tuned as more facilities are on the way!